Glossary

Support

Deutsch: Support / Português: Suporte / Français: Support

"Support" refers to activities that help to maintain, repair, or enhance the performance of products or systems. This can encompass a wide range of activities, including maintenance, repair, technical support, and customer service.

Examples of support in an industrial context include:

  • Maintenance and repair of machinery and equipment
  • Technical support for software, hardware, and other systems
  • Customer service and support for products and services
  • Spare parts and supplies management for equipment and systems
  • Technical training and education for users and operators
  • Field service and support for products and systems at customer sites.

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