"Performance" refers to how well a company, organization, or industry is achieving its goals and objectives, measured against relevant standards of success. This includes a variety of metrics such as financial performance (e.g. revenue, profit, return on investment), operational efficiency, customer satisfaction, employee engagement, and environmental impact.
Examples of measures of performance in an industrial context:
- Revenue growth
- Profit margins
- Return on investment (ROI)
- Production efficiency and productivity
- Customer satisfaction and loyalty
- Employee morale and turnover
- Environmental sustainability and compliance.