Glossary C
Deutsch: Konfliktlösung / Español: Resolución de Conflictos / Português: Resolução de Conflitos / Français: Résolution de Conflits / Italiano: Risoluzione dei Conflitti
Conflict Resolution in the industrial context refers to the Process of managing and resolving disputes or disagreements that arise within or between companies, employees, Management, unions, or other stakeholders. Effective conflict resolution is crucial for maintaining productivity, ensuring workplace harmony, and preventing disruptions in operations. In industries such as manufacturing, construction, and energy, where teamwork, safety, and efficiency are essential, resolving conflicts promptly and effectively can prevent delays, accidents, and legal disputes.
Deutsch: Unternehmensführung / Español: Gobernanza Corporativa / Português: Governança Corporativa / Français: Gouvernance d'Entreprise / Italiano: Governance Aziendale
Corporate governance in the industrial context refers to the Framework of rules, practices, and processes by which a company is directed and controlled. It encompasses the mechanisms that ensure accountability, fairness, and transparency in a company’s relationship with its stakeholders, including shareholders, management, employees, customers, suppliers, and the community. In the industrial sector, corporate governance is particularly important for ensuring that companies operate responsibly, manage risks effectively, and create long-term value while adhering to legal and ethical standards.
Deutsch: Kundendienst / Español: Servicio al Cliente / Português: Atendimento ao Cliente / Français: Service Client / Italiano: Servizio Clienti
Customer service in the industrial context refers to the support and assistance provided by industrial companies to their clients, including other Businesses, to ensure the efficient use, maintenance, and satisfaction with their products and services. This type of customer service often involves technical support, training, maintenance, troubleshooting, and other services that help clients optimise the performance and reliability of industrial equipment, machinery, or solutions.
Deutsch: Chemische Produktion / Español: Fabricación química / Português: Fabricação química / Français: Fabrication chimique / Italiano: Produzione chimica
Chemical Manufacturing refers to the industrial process of producing chemicals, which involves transforming raw materials, such as oil, natural gas, minerals, and air, into a wide range of Products. These products include basic chemicals, specialty chemicals, and consumer chemicals that are essential to various industries, including agriculture, pharmaceuticals, automotive, and consumer goods. The chemical manufacturing industry is a critical Sector in the global economy, providing essential inputs that enable the production of countless goods and services.
Deutsch: Beratung / Español: Consultoría / Português: Consultoria / Français: Conseil / Italiano: Consulenza
Consulting refers to the professional service provided by experts who offer advice and strategies to organisations to help them improve their performance, solve problems, or achieve specific goals. In the industrial context, consulting typically focuses on operational efficiency, technological innovation, process improvement, and strategic planning.
Deutsch: Handwerker / Español: Artesanos / Português: Artesãos / Français: Artisans / Italiano: Artigiani
Craftspeople refer to skilled workers who create or produce items by hand or using traditional techniques, often with a high level of craftsmanship and attention to detail. In the industrial context, they play a crucial role in industries where customised, high-quality, or artisanal products are valued.
Deutsch: Kryolith / Español: Criolita / Português: Criolita / Français: Cryolithe / Italiano: Criolite
Cryolite is a rare mineral that plays a crucial role in the aluminium industry, particularly in the extraction and production of aluminium from bauxite ore. Its chemical composition is sodium aluminium fluoride (Na₃AlF₆), and it is primarily used as a flux in the electrolytic process of aluminium smelting.
Deutsch: Gegenstrom / Español: Contracorriente / Português: Contracorrente / Français: Contre-courant / Italiano: Contro-corrente
Countercurrent refers to a process or system in which two fluids flow in opposite directions to each other. In industrial contexts, this technique is widely used to enhance the efficiency of heat exchangers, mass transfer processes, and various separation methods.